
Frequently Asked Questions
What is your returns and refunds policy?
At GD NG Backups, we understand that sometimes customers may need to return or seek a refund for their purchases. Our returns and refunds policy is designed to be fair and transparent, allowing customers to return items within 30 days of delivery for a full refund, provided the item is in its original, unused condition.
How do I track the status of my order?
Customers can easily track the status of their orders by logging into their GD NG Backups account or by contacting our customer support team. We provide regular updates on the processing and shipping of all orders to ensure our customers have complete visibility throughout the fulfillment process.
What payment methods do you accept?
GD NG Backups accepts a variety of payment methods, including credit/debit cards, digital wallets, and bank transfers. We are committed to providing our customers with a secure and convenient checkout experience, ensuring their personal and financial information is protected at all times.